Koloa Landing Resort

Kaua’i Travel Resumes April 5th
Updated: March 8, 2021

To our Future Guests, Homeowners, and Visitors –

On March 5th, Governor Ige approved Kaua‘i’s re-entry into safe travels for trans-Pacific travelers beginning April 5, 2021.

Read the full press release from the office of the governor, HERE.

All incoming travelers to the state must be able to provide proof of a negative COVID-19 pre-arrival test from a trusted partner.

This resource center is intended to give you all the information you will need to travel to Hawai’i or our island of Kaua’i. For a step-by-step guide to inter-island travel or transpacific travel, please click on the below “+” signs below.

We look forward to welcoming you back to Koloa Landing Resort.


Todd Hadley | President
Koloa Landing Resort at Poipu

Aloha! The State of Hawai‘i Safe Travels Hawai‘i program is a multilayered process designed to mitigate the spread of COVID-19 in our community from trans-Pacific visitor and resident passengers arriving at airports/ports across the Islands.

For anyone planning travel to the Hawaiian Islands, it is important to be aware of new and enhanced State of Hawai‘i Safe Travels Hawai‘i program entry requirements prior to departure.

This enhanced entry into Hawai‘i includes a pre-travel testing program, the Mandatory State of Hawai‘i Travel and Health Form, and temperature screening at all Hawai‘i airports upon arrival, and the information that follows will help make the process efficient. Please click the steps below for more information.

NOTE: All information can be found on the State of Hawai’i Safe Travel Website – https://hawaiicovid19.com/travel/

Safe Travels Hawai‘i Registration

Completing the state of Hawaiʻi’s Safe Travels Hawaiʻi program application form and obtaining your QR code(s) for Hawaiʻi airport processing PRIOR TO departure will significantly reduce your arrival airport screening and processing time.

Prior to your arrival, if you are an adult (age 18 years or older) you will need to create an online user account and register with the State of Hawai‘i Safe Travels Hawai‘i program. You can do that here – https://travel.hawaii.gov/#/

Once you create your Safe Travels Hawai‘i account, you will next need to enter your traveler information and trip details on the program’s application form. It is important to get the correct test and upload the correct form. Visit Safe Travels Hawai‘i Help for answers to questions about the online application form.

If you need assistance with login or technical issues, call the Safe Travels Program: 1-800-GOHAWAII or (1-800-464-2924) Press 1 for Safe Travels Digital Platform Technical Service Desk (10 a.m. to 10 p.m. Hawai‘i Standard Time). Domestic and international callers are accepted.

Pre-travel Testing

All travelers ages five and over will be required to take a Nucleic Acid Amplification Test (NAAT) from a certified Clinical Laboratory Improvement Amendment (CLIA) lab in order to bypass the State of Hawai‘i’s 10-day mandatory quarantine.

The State of Hawaiʻi will accept test results ONLY from TRUSTED TESTING AND TRAVEL PARTNERS. A complete list of trusted testing partners can be found here – https://hawaiicovid19.com/travel-partners/

The test will need to be taken no more than 72 hours before your flight departure time. If you have a multi-city flight itinerary, the departure time is from the last city you leave before arriving at a Hawai‘i airport (e.g. if your travel is from Chicago to Seattle to Honolulu, the departure time to look at is your flight from Seattle).

Once you receive your negative pre-travel test result, you will need to upload the result to your Safe Travels Hawai‘i account. This step is crucial, as it will be the only means for airport officials to verify your Safe Travel Hawai‘i information upon your arrival in Hawai‘i.

The negative test result must be uploaded onto the Safe Travels Hawai‘i account prior to departure or printed out prior to departure and hard copy in hand when arriving in Hawai‘i. Failure to do either will result in a 10-day quarantine upon arrival in Hawai‘i.

If you receive an indeterminate result or inconclusive result prior to departure, you will be placed in 10-day quarantine upon arrival.

Upon your completion of the form, a QR code will be emailed to you for each leg of your trip, which you need to present to airport personnel upon deplaning in Hawaiʻi. The QR code can be either on paper or on your mobile phone, and must also be presented with a legally valid photo ID. Obtaining your QR code(s) for Hawaiʻi airport processing PRIOR TO departure will significantly reduce your arrival airport screening.

If your test results are not yet available when you arrive in Hawai‘i, you will need to quarantine at your accommodations for 10 days.

If you receive a NEGATIVE TEST RESULT or an INDETERMINATE TEST RESULT while you are in quarantine in Hawai‘i, you will need to remain in quarantine for 10 days.
If you receive a POSITIVE TEST RESULT while you are in quarantine in Hawaiʻi, you will be required to go into isolation until you recover and at least 10 days have passed since the start of symptoms or positive test, and at least 24 hours have passed without a fever without the use of fever reducing medicine. Health services guidance will be provided to you by the Hawai‘i State Department of Health (DOH). If you are traveling with others, they will be required to quarantine in Hawaiʻi for 10 days since their last contact with you, plus an additional 10 days after you are cleared from isolation IF staying together.

Trusted Testing Partners

A complete list of trusted testing partners can be found here – https://hawaiicovid19.com/travel-partners/

Mandatory State of Hawai’i Travel & Health Form

You will receive a notice 24 hours prior to your departure time to the Hawaiian Islands to complete the Mandatory State of Hawai‘i Travel and Health Form via your Safe Travels Hawai‘i account. The names of each child/children traveling with an adult registering will also need to be included in that adult’s Mandatory State of Hawai‘i Travel and Health Form.

Upon your completion of the Mandatory State of Hawai‘i Travel and Health Form, a QR code will be emailed to you. Airport personnel will need the QR code to locate and validate your Safe Travels Hawai‘i information upon your arrival in Hawai‘i.

Airlines and Airport Protocols

While you are in-flight or deplaning, you must follow the guidance of your air carrier with regard to physical distancing, face covering and sanitation processes.

Remember to pack your mask and/or facial coverings in your carry-on luggage. All travelers are required to wear a face covering at all Hawai‘i airports. If travelers are subject to Hawai‘i’s 10-day mandatory self-quarantine, they must continue wearing a face covering until in the room of their confirmed place of lodging. Removal of face coverings is allowed for young children and individuals with health conditions preventing them from wearing one.

Airport Protocol
All incoming trans-Pacific Hawai‘i travelers will receive temperature checks upon arrival. Temperature scans will be taken via thermal temperature screening. Photos will be temporarily retained only for persons with elevated temperatures of 100.4 degrees F and above for identification and additional assessments by airport representatives.

All incoming trans-Pacific Hawai‘i travelers arriving with a temperature of 100.4 degrees F or higher, displaying COVID-19 symptoms, and/or providing answers on the Mandatory State of Hawai‘i Travel and Health Form requiring additional testing will be required to complete a secondary screening at the airport performed by trained health care staff.

Quarantine Guidelines

The State of Hawaiʻi will accept test results ONLY from TRUSTED TESTING AND TRAVEL PARTNERS.

If you arrive in Hawai‘i without valid proof of a negative COVID-19 NAAT, you will be subject to the State of Hawai‘i’s strict 10-day mandatory self-quarantine requirement and will need to adhere to the following guidelines:

  • Under self-quarantine, you will not be allowed to leave the room at your place of lodging under any circumstances, except for a medical emergency or to depart the state.
  • If you are planning on staying in a short-term rental or vacation rental, be aware that individuals subject to Hawai‘i’s 10-day mandatory self-quarantine are not allowed to stay in short-term rentals and vacation rentals on Kaua‘i, Maui and the island of Hawai‘i.
  • Individuals subject to Hawai‘i’s 10-day mandatory self-quarantine are not allowed to stay in short-term rentals and vacation rentals.
  • Travelers are not allowed to rent a car in Hawai‘i for the duration of their self-quarantine.
  • Travelers who violate the terms of the 10-day mandatory self-quarantine will be prosecuted and may face fines of up to $5,000 and one year in prison.

Once you have your QR Code and status updated on the Safe Travels website, you can email your QR code & status page to [email protected] to be removed from the mandatory quarantine list.

Since the start of the pandemic, Koloa Landing has remained open to serve our homeowners and local guests. During this time, we have implemented and refined a comprehensive health & safety program based on the advice, rules, and regulations set forth by the Center for Disease Control, World Health Organization, state of Hawaii, county of Kauai, and the Marriott Global Cleanliness Council.

Since March, we have accommodated more than 30,000 guests and are fortunate that zero reports of COVID-19 have been linked to our resort. Given this track record, we are confident that we can safely provide the experience and Aloha that our guests are accustomed to.

We are also happy to share that recently, thanks to you – the generous supporters that voted for us, our main pool won Best Pool in America by USA Today’s 10 Best. This is a wonderful way to begin the fall as we celebrate Koloa Landing’s 10th anniversary since opening.

Koloa Landing Resort

COVID-19 Health & Safety Program

Koloa Landing Resort has developed a comprehensive program specifically geared towards the prevention of the spread of COVID-19. The program follows the guidelines set forth by the World Health Organization, Center for Disease Control & Prevention, as well as the Marriott Global Cleanliness Council, which is comprised of experts in hospitality, epidemiology, sanitation, and protective health and hygiene technology.

The following outlines the primary pillars of our COVID-19 Health & Safety Program:

    • Only products & protocols meeting EPA guidelines for use against viruses, bacteria, & other airborne & blood-borne pathogens are used at the resort;
    • All areas of the resort, including Holoholo Grill, front desk, back offices, public spaces, and restrooms, are equipped with hand sanitizing stations;
    • All public spaces, back of house areas, and guest rooms are being cleaned & sanitized using industry-leading protocols with particular attention being given to frequent contact surfaces including, but not limited to, front desk check-in counters, bell desks, elevators & elevator buttons, door handles, public bathrooms, room keys & locks, stair handles, TV remote controls, toilet seats & handles, door & furniture handles, water faucet handles, nightstands, telephones, light switches, thermostats, alarm clocks, luggage racks, and flooring.
    • All employees have completed mandatory COVID-19 prevention training;
    • All employees are required to wear face masks and appropriate PPE at all times;
    • All employees receive temperature checks at the beginning of every shift;
    • Employees are required to wash their hands with soap and water for 20 seconds every 60 minutes throughout the day;
    • Safe social distancing of at least 6’ is being practiced in all areas of the resort including check-in, concierge, the marketplace, Holoholo Grill, and any other location that requires face-to-face engagement;
    • Markings on the ground to maintain social distancing is in place in areas of the resort where lines may form;
    • Furniture has been removed and/or rearranged to maintain proper distance between guests;
    • All guest room keys are collected and disinfected;
    • Employees are not allowed to show up for work if they are feeling ill; and
    • Any employees who might have been exposed to COVID-19 are required to advise their manager.

Read more about our brand’s commitment to clean HERE.

Here are some helpful resources that will assist you in deciding how you can best travel to Kauai.

Spread over 25-acres with three resort pools, an outdoor celebrity chef bar & grill, expansive outdoor amenities, and large, private accommodations, Koloa Landing Resort is the ideal Hawaii vacation while still maintaining safety for you and your family.

Read more HERE.

We are offering a number of specials and packages right now. Visit our special offers page HERE.

There are plenty of attractions and businesses that have re-opened on the Garden Isle to tourism. Some of the major attractions that are open are:

  • Waimea Canyon
  • Wailua Falls
  • Kalalau Trail
  • Spouting Horn
  • Kilauea Lighthouse (reservations required)
  • Ho’opi’i Waterfall Hike
  • Kauai Coffee Company
  • Koke’e Lodge and Museum
  • Sleeping Giant Trail
  • Keahua Arboretum Walk
  • Haena State Park (reservations required)
  • Limahuli Gardens
  • ‘Opaeka’a Falls