Koloa Landing Resort

COVID-19 Resource Center
Updated: Oct 28, 2020

To our Future Guests, Homeowners, and Visitors –

We are excited to share the good news from Governor Ige’s office that beginning October 15th the state of Hawaii will once again open up to trans-Pacific travel thanks to the launch of the Pre-Travel Testing Program.

This resource center is intended to give you all the information you will need about travel to Hawaii, our island of Kauai, and Koloa Landing. Please use the “+” boxes below to expand each section.

We look forward to welcoming you back to Koloa Landing Resort.


Todd Hadley | President
Koloa Landing Resort at Poipu

Below is a list of the trusted testing partners. Only test results from these trusted testing partners approved by the Hawaiʻi Department of Health will be accepted. (As of October 7, 2020.)

The pre-travel testing program will allow US mainland travelers to visit Hawaii while avoiding the mandatory 14-day quarantine. The process is simple – visitors ages 5 years and older to the island will have to take an FDA-approved NAAT COVID-19 test (also known more commonly on the mainland as a PCR test) within 72-hours prior to their flight’s arrival in Hawaii.

All traveling adults will have to visit the Safe Travels website, create an account, and enter in their travel information as well as fill out a questionnaire. They will receive a QR code which they will need during travel. Upon arrival, they will then:

  1. Show their test results were negative;
  2. Have their temperature taken and be less than 100.4 degrees Fahrenheit; and
  3. Show the QR code they received from the Safe Travels website.

View the full news release from the Governor’s office HERE and the step by step process HERE. Also, HERE is a list of the trusted testing partners with information about each one.

For more information about the types of COVID-19 test including the approved NAAT or PCR test, click HERE.

Once you have your QR Code and status updated on the Safe Travels website, you can email your QR code & status page to [email protected] to be removed from the mandatory quarantine list.

Since the start of the pandemic, Koloa Landing has remained open to serve our homeowners and local guests. During this time, we have implemented and refined a comprehensive health & safety program based on the advice, rules, and regulations set forth by the Center for Disease Control, World Health Organization, state of Hawaii, county of Kauai, and the Marriott Global Cleanliness Council.

Since March, we have accommodated more than 30,000 guests and are fortunate that zero reports of COVID-19 have been linked to our resort. Given this track record, we are confident that we can safely provide the experience and Aloha that our guests are accustomed to.

We are also happy to share that recently, thanks to you – the generous supporters that voted for us, our main pool won Best Pool in America by USA Today’s 10 Best. This is a wonderful way to begin the fall as we celebrate Koloa Landing’s 10th anniversary since opening.

Koloa Landing Resort

COVID-19 Health & Safety Program

Koloa Landing Resort has developed a comprehensive program specifically geared towards the prevention of the spread of COVID-19. The program follows the guidelines set forth by the World Health Organization, Center for Disease Control & Prevention, as well as the Marriott Global Cleanliness Council, which is comprised of experts in hospitality, epidemiology, sanitation, and protective health and hygiene technology.

The following outlines the primary pillars of our COVID-19 Health & Safety Program:

    • Only products & protocols meeting EPA guidelines for use against viruses, bacteria, & other airborne & blood-borne pathogens are used at the resort;
    • All areas of the resort, including Holoholo Grill, front desk, back offices, public spaces, and restrooms, are equipped with hand sanitizing stations;
    • All public spaces, back of house areas, and guest rooms are being cleaned & sanitized using industry-leading protocols with particular attention being given to frequent contact surfaces including, but not limited to, front desk check-in counters, bell desks, elevators & elevator buttons, door handles, public bathrooms, room keys & locks, stair handles, TV remote controls, toilet seats & handles, door & furniture handles, water faucet handles, nightstands, telephones, light switches, thermostats, alarm clocks, luggage racks, and flooring.
    • All employees have completed mandatory COVID-19 prevention training;
    • All employees are required to wear face masks and appropriate PPE at all times;
    • All employees receive temperature checks at the beginning of every shift;
    • Employees are required to wash their hands with soap and water for 20 seconds every 60 minutes throughout the day;
    • Safe social distancing of at least 6’ is being practiced in all areas of the resort including check-in, concierge, the marketplace, Holoholo Grill, and any other location that requires face-to-face engagement;
    • Markings on the ground to maintain social distancing is in place in areas of the resort where lines may form;
    • Furniture has been removed and/or rearranged to maintain proper distance between guests;
    • All guest room keys are collected and disinfected;
    • Employees are not allowed to show up for work if they are feeling ill; and
    • Any employees who might have been exposed to COVID-19 are required to advise their manager.

Read more about our brand’s commitment to clean HERE.

Here are some helpful resources that will assist you in deciding how you can best travel to Kauai.

Spread over 25-acres with three resort pools, an outdoor celebrity chef bar & grill, expansive outdoor amenities, and large, private accommodations, Koloa Landing Resort is the ideal Hawaii vacation while still maintaining safety for you and your family.

Read more HERE.

We are offering a number of specials and packages right now. Visit our special offers page HERE.