So when will we get to see you again?

Thankfully, travel restrictions have loosened up and it’s gotten easier to get out here again. As you start to plan your visits, many of you naturally have questions about COVID-19 and how it relates to our resort. Here are our most current answers to your most Frequently Asked Questions:

Is Koloa Landing Resort safe to visit during COVID-19?

Koloa Landing is the ideal vacation destination for keeping you and your family safe as we are spread over 25-acres with an outdoor bar & grill, expansive outdoor amenities including three pools, plus large guest accommodations and strict sanitizing protocols.

What kind of guidelines are you following and how successful have they been?

Koloa Landing has remained open to guests throughout the pandemic, never needing to close our doors. We have implemented and refined a comprehensive health and safety program based on the advice, rules, and regulations set forth by the Center for Disease Control, World Health Organization, state of Hawaii, county of Kauai, and the Marriott Global Cleanliness Council. This roster includes experts in hospitality, epidemiology, sanitation, and protective health and hygiene technology.

More than 30,000 guests have enjoyed staying at Koloa Landing since March, and we are fortunate that zero reports of COVID-19 have been linked to our resort. Based on this track record, we are confident that we can safely provide the exceptional experience and spirit of aloha that our guests have come to expect.

What do your safety measures include?

Koloa Landing Resort has developed a comprehensive program designed to prevent the spread of COVID-19. The following outlines the foundation of our COVID-19 Health & Safety Program:

  • Only products & protocols meeting EPA guidelines for use against viruses, bacteria, & other airborne & blood-borne pathogens are used at the resort;
  • All areas of the resort, including Holoholo Grill, front desk, back offices, public spaces, and restrooms, are equipped with hand sanitizing stations;
  • All public spaces, back of house areas, and guest rooms are cleaned & sanitized using industry-leading protocols with particular attention being given to frequent contact surfaces including, but not limited to, front desk check-in counters, bell desks, elevators & elevator buttons, door handles, public bathrooms, room keys & locks, stair handles, TV remote controls, toilet seats & handles, door & furniture handles, water faucet handles, nightstands, telephones, light switches, thermostats, alarm clocks, luggage racks, and flooring.
  • All employees have completed mandatory COVID-19 prevention training;
  • All employees are required to wear face masks and appropriate PPE at all times;
  • All employees receive temperature checks at the beginning of every shift;
  • Employees are required to wash their hands with soap and water for 20 seconds every 60 minutes throughout the day;
  • Safe social distancing of at least 6’ is being practiced in all areas of the resort including check-in, concierge, the marketplace, Holoholo Grill, and any other location that requires face-to-face engagement;
  • Markings on the ground to maintain social distancing is in place in areas of the resort where lines may form;
  • Furniture has been removed and/or rearranged to maintain proper distance between guests;
  • All guest room keys are collected and disinfected;
  • Employees are not allowed to show up for work if they are feeling ill; and
  • Any employees who might have been exposed to COVID-19 are required to advise their manager.

I am fully vaccinated. Do I still need to quarantine?

By providing the appropriate proof of your vaccination, you do not need to quarantine. Travelers vaccinated in the U.S. or in U.S. territories may participate in the exception program starting on the 15th day after their second dose of the Pfizer or Moderna vaccine — or starting the 15th day after their single dose of the Johnson & Johnson vaccine.

If you are vaccinated and headed to Hawaii you should: 

  • Upload one of the following three documents to their Safe Travels Hawaii account, prior to travel date:
  • A CDC COVID-19 Vaccination Record Card
  • A VAMS (Vaccination Administration Management System) printout  OR
  • A DOD DD Form 2766C
  • Sign the online legal attestations on Safe Travels Hawaii, confirming your uploaded documentation is true and accurate.
  • Bring a hard copy of your vaccination documentation to show screeners at the gate prior to boarding and/or upon arrival in Hawaii. Screeners will review these documents, match photo ID, name and DOB, as well as confirm that the attestations are signed.

What if I would like to bring my children?

Children under 5 years old are not required to have a COVID-19 test and will not be quarantined if traveling with an adult who has a pre-travel test exception or a vaccination exception. Children 5 years and older who have not been vaccinated must participate in the Pre-Travel Testing Program and test with a Trusted Testing Partner to bypass the mandatory 10-day quarantine.

Is Koloa Landing offering any special deals at this time?

In addition to our 10th anniversary package we are offering a number of great deals and specials right now. Click here for more information. We can’t wait to see you soon!

For even more info on Koloa Landing’s pandemic protocols, visit our COVID-19 Safety page, then get out here so you can relax and enjoy, enjoy, enjoy . . . . .


Erica Karlin — Koloa Landing Resort