Koloa Landing Resort FAQ

State taxes are 14.96% and county taxes are 3%. Total taxes come to 17.96%

Guests must be at least 21 years old and present valid government issued identification to check-in.

No. Our Villas are whole ownership. That means each residence has one owner. This is very different from a timeshare in that we do not market to our guests or broadcast the real estate component to the property. Guests that stay with Koloa Landing® Resort will NOT have to sit through long or boring presentations. To the guest, we are no different from any other resort.

Yes. A nightly resort fee plus applicable taxes is applied to all bookings. This resort fee includes onsite parking, seasonal welcome amenity, access to three resort pools, including the Best Pool in America, as well as our soccer field, putting green, volleyball court, weekly activities, and local area shuttle services.

Every Villa comes with a queen sized sofa sleeper in the living room. We do not offer roll-away beds.

Typically on Kauai the days start and end early. There are a multitude of outdoor activities to enjoy, from ziplining to sunset dinner cruises, which means most of the action takes place while the sun is up. There are live music options right next door at Merriman’s, which offers a full bar as well. Stevenson’s Lounge at the Hyatt is another great place to go or Keoki’s Paradise just down the road. Friday night’s in Hanapepe boast an Art Walk.

We have two passenger shuttles available to take guests anywhere within the immediate Poipu area. This service is included in your daily resort fee. Shuttles are subject to availability and may have limited hours. We recommend checking with our bellmen or front desk ahead of time to plan your shuttle use.

You may fill out our online form prior your stay.

Shopping services are available via the Koloa Landing® Concierge. We have itemized shopping lists for you to select from or you can make special requests and have all the groceries available in your Villa upon arrival. You can contact the Concierge directly at (808) 240 – 6609.

Yes, we have both cribs & highchairs available free of charge. Quantity is limited and thus cannot be guaranteed.

We do take requests for specific locations, ie specific floor, building, etc. However, we cannot guarantee these requests but will make every effort to put guests where they would be most comfortable.

Both are available upon request but not guaranteed. There are no fees associated with Early Check ins. However, late check out’s, if available, are subject to fee’s. The resort can also store your belongings free of charge while you and your family enjoy on-site or local activities.

Our front desk is open 24-hours a day to serve you, help you check in or check out.

All three of our pools are open to registered guests & homeowners only. We simply ask that you wear a wristband to access the pools. Wristbands are available at the Towel Hut located at our main pool. Additionally, you may dial “0” on your phone to have wristbands delivered directly to your studio or villa. The Towel Hut can be reached directly by dialing extension 61025 from your phone.
Our pools are open daily from 7:30am to 10:00pm. The waterslide at the main pool is open from 11:00am to 5:00pm. Guests must be at least 48 inches tall to ride our waterslide.

The Holoholo Grill is located on the south end of the resort adjacent to the main pool. The Grill features gastro-inspired Hawaiian comfort food and is a collaboration with Hawaii’s own, James Beard award-winning chef, Sam Choy.
holohologrill.com
(808) 742-2538

We also have a 3 meal Gourmet Marketplace which serves made-to-order light menu items such as sandwiches, salads and pizzas. Additionally, our Marketplace sells groceries to stock up your Villa’s kitchen, alcohol and even sundries, such as sunscreen other Kauai Made products, sundries and gifts.

We are adjacent to the newest shopping development on Kauai which offers some of the nicest shopping and dining choices on the island. The Shops at Kukui’ula Village are located next door to Koloa Landing® and can be accessed by dedicated walking path and a short 4 or 5 minute walk. Additionally, we are only about ½ mile down the road from Poipu Shopping Village (site of the renowned Puka Dog) and a couple miles away from Old Koloa Town.

Guests will receive daily housekeeping refreshes and full cleanings every third day. This means we empty trash receptacles, change towels, and replace amenities every day. Full cleanings occur every third day and additional cleanings can be purchased.

This depends. If you will be doing a lot of island activities such as zip lining, ATV tours, Napali Hikes, then it is probably best to have a rental car to get around. However, if you are mostly relaxing at the resort while pondering the meaning to life, dining and shopping next door and walking to the beach at the Sheraton, you certainly can get by without a car.

Additionally, Koloa Landing® has an 11-seat Mercedes-Benz Sprinter and 6-seat passenger van to take guests anywhere in the immediate Poipu Area.

You can join our mailing list to keep apprised of all things Koloa Landing and also have a chance to win a free 5-night stay in one of our 500 sq ft deluxe studios. Drawings are typically held one or more times a year and winners are contacted directly. Over 30 free room nights have been given away at Koloa Landing to our various winners. Koloa Landing Resort does not make any guarantees as to the frequency it will select a winner. Blackout dates apply and stays are subject to availability.

The property is not beachfront. Beaches in Kauai are by law public. That means crowds of tourists, noise, and often theft. We avoid all this by not being beachfront but are still close enough to walk.

Koloa Landing® is in the heart of Poipu on the sunny South Shore of the Garden Isle. For our contact information including driving directions and our address, visit our contact page.

Our Activity Hut rents out everything you need for the perfect day at the beach. Located on the southernmost end of our main pool, the Activity Hut is open from 9am to 5pm daily and can be reached at (808) 742-2539.

Check-in time is at 4pm and checkout is 11am.

Great question! Koloa Landing® has an 11-seat Mercedes-Benz Sprinter and 6-seat passenger van that are available to take guests anywhere in the immediate Poipu area. This includes the beach, shops, & restaurants. This service is complimentary for our guests.

We are about ½ mile from a family friendly beach that offers plenty of parking. Walking takes approximately 10 – 15 minutes. Alternatively, you can drive to the beach, which only takes a couple minutes.
Additionally, Koloa Landing® has an 11-seat Mercedes-Benz Sprinter and 6-seat passenger van to take guests to any beach in the immediate Poipu area.

The property boasts 3 resort pools. The first is a 350,000-gallon main pool that features poolside cabanas, waterslides, swim-through and walk-through grotto, waterfalls, and negative edge. The main pool was voted Best Pool in America in 2020, 2021, and 2022 by USA Today’s 10Best.

Our second pool is a 6,100 square foot family lagoon pool. And lastly is our tranquility waterfall pool which is only open to adults. All three boast BBQs, and Jacuzzis. The main pool is the only pool with full poolside food and beverage service.